SEND BULK SMS ONLINE

Send bulk SMS online to customers, employees, members, students and other opted-in contacts using the SMS South Africa web-based messaging platform. Upload your contacts from Excel or CSV, create personalised messages, send campaigns immediately or schedule them for later, and monitor delivery reports from one secure online SMS account. No software installation or monthly subscription is required. Create your SMS account, purchase SMS credits and start sending messages from any modern web browser.

BULK SMS AT A GLANCE

SMS South Africa provides a complete online platform for sending and managing bulk SMS campaigns in South Africa. From uploading contacts and personalising messages to scheduling campaigns and tracking delivery, the platform provides the essential tools businesses and organisations need to communicate with their customers, employees and members by SMS.

Sending & Campaign Features

FEATURESMS SOUTH AFRICA
Send SMS OnlineYes
Excel / CSV Contact UploadYes
Personalised SMSYes
Scheduled SMSYes
Bulk SMS CampaignsYes
Delivery ReportsYes
Contact GroupsYes
Two-Way SMSYes

Platform & Service Features

FEATURESMS SOUTH AFRICA
Web-Based PlatformYes
Software InstallationNot Required
South African Mobile NetworksVodacom, MTN, Telkom & Cell C
Pay-As-You-GoYes
Monthly SubscriptionNot Required
SMS APIAvailable
SMS AutomationAvailable
Online Account ManagementYes

HOW TO SEND BULK SMS ONLINE

SMS South Africa lets you manage your entire bulk SMS campaign online. After creating an account, you can upload your contacts, organise recipients into groups, write and personalise your message, select your recipients and send the campaign immediately or schedule it for a later date.

1. CREATE YOUR SMS ACCOUNT

Sign up for an SMS South Africa account and access your SMS platform online. No software installation is required.

2. UPLOAD YOUR CONTACTS

Import your mobile numbers using an Excel or CSV file, or add contacts directly to your SMS account.

3. CREATE YOUR SMS MESSAGE

Write your SMS message and personalise it with customer information where required. Keep your message clear and concise.

4. SELECT YOUR RECIPIENTS

Choose the contact list or group you want to receive your campaign. Send messages to hundreds or thousands of contacts at once.

5. SEND OR SCHEDULE BULK SMS

Send your bulk SMS campaign immediately or schedule it for a specific date and time that suits your communication needs.

6. TRACK SMS DELIVERY

Monitor your campaign and review delivery reports to see the status of your sent SMS messages.

WHAT CAN YOU USE BULK SMS FOR?

Bulk SMS can be used for much more than marketing. Businesses, schools, organisations and community groups can use SMS South Africa to send timely messages to customers, employees, members and other opted-in recipients.

SMS Marketing

Promote sales, special offers, new products and seasonal campaigns by sending targeted marketing messages directly to customers' mobile phones.

Payment Reminders

Remind customers about upcoming or overdue payments, account balances and payment due dates. Send timely SMS notifications for invoices, instalments and recurring payments.

Churches & Community

Keep members and communities informed about services, meetings, events, fundraising activities, schedule changes and important community announcements.

OTP & Verification SMS

Send one-time passwords (OTPs) and verification codes to confirm a user's mobile number, authenticate an account or verify a login or transaction.

Surveys & Feedback

Ask customers or members to provide feedback after a purchase, appointment, event or service, helping organisations measure satisfaction and gather useful responses.

Customer Notifications

Keep customers informed with order updates, service announcements, account notifications, booking confirmations and other important information.

Employee Communication

Communicate quickly with employees about meetings, shift changes, workplace announcements, deadlines and other important internal information.

Events

Send event invitations, reminders, schedule changes, venue information and last-minute updates to attendees before and during an event.

Delivery Notifications

Keep customers informed about deliveries with order confirmations, dispatch notifications, delivery updates and collection or pickup messages.

Event Registration

Send registration confirmations, ticket information, entry details, event reminders and updates to people who have registered for an event.

Appointment Reminders

Reduce missed appointments by sending automated or scheduled reminders for medical appointments, consultations, meetings, bookings and other scheduled services.

Schools & Education

Schools, colleges and educational organisations can send parents, students and staff reminders about school events, meetings, deadlines, closures and other important announcements.

Customer Engagement

Stay connected with customers through personalised messages, promotional campaigns, feedback requests, loyalty communications and important service updates.

Emergency & Service Alerts

Send urgent notifications about emergencies, service interruptions, outages, closures, schedule changes and other time-sensitive information to keep recipients informed when it matters most.

Payment Notifications

Communicate with customers about outstanding accounts, payment arrangements, statements, instalment reminders and other payment-related notifications.

HOW TO SEND BULK SMS FROM EXCEL OR CSV

Already have your mobile numbers in an Excel spreadsheet? You don't need to enter every number manually. SMS South Africa allows you to bulk import mobile numbers using Excel or CSV files, making it easy to send SMS messages to large contact lists.

Follow these simple steps to import your contacts and send your bulk SMS campaign:

  1. Prepare your spreadsheet in Excel or CSV format.
  2. Include mobile numbers & any contact information you want to use.
  3. Upload the Excel or CSV file to your SMS account.
  4. Map the contact information to the appropriate fields.
  5. Select the contact group for your campaign.
  6. Create your SMS message.
  7. Send the campaign immediately or schedule it for later.

Watch the video tutorial to see how to upload mobile numbers from Excel or CSV and send bulk SMS messages using the SMS South Africa platform.

PERSONALISED BULK SMS

Personalised SMS allows you to use contact information in your database to customise each message automatically. For example:

Generic SMS:
Your appointment is confirmed.

Personalised SMS:
Hi Sarah, your appointment is confirmed for Tuesday at 14:00.

SMS South Africa supports up to six personalised values per SMS, allowing businesses to include information such as names, appointment dates, account numbers, order references and event details.

Excel or CSV Contact Database

COLUMN A
(Phone Numbers)		COLUMN B
(value1)		COLUMN C
(value2)		COLUMN D
(value3)		COLUMN E
(value4)		COLUMN F
(value5)		COLUMN G
(value6)
27831234567ThembaR 2 000R 459.77R 0.0045532155 
27837654321AndileR 1 223R 141.22R 22.2041609753 

SMS 1 – Result

Dear Themba, your current account balance is R 2 000, your payment due is R 459.77, and your arrears balance is R 0.00. Please use reference 45532155 when making payment.

SMS 2 – Result

Dear Andile, your current account balance is R 1 223, your payment due is R 141.22, and your arrears balance is R 22.20. Please use reference 41609753 when making payment.

Schedule Bulk SMS Campaigns

Not every SMS needs to be sent immediately. With SMS South Africa, you can schedule your SMS campaign for a specific date and time. Scheduling is useful when you need to:

  • Plan marketing campaigns in advance.
  • Send appointment reminders.
  • Schedule event notifications.
  • Coordinate promotional campaigns.
  • Send recurring business communications.
  • Prepare messages outside business hours.

Track Bulk SMS Delivery

Sending your SMS is only part of the process. SMS South Africa provides delivery reporting so you can monitor your SMS activity and review the results of your campaigns. Delivery reports can help you track:

  • Sent messages.
  • Delivered messages.
  • Failed or undelivered messages
  • Delivery status.
  • Campaign activity.
  • Reporting, export and Excel downloads.

Send Bulk SMS In South Africa

SMS South Africa provides bulk SMS delivery across South Africa's major mobile networks, including Vodacom, MTN, Telkom and Cell C. Businesses can upload a single recipient list and send their campaign without needing to separate contacts by mobile network.

This enables businesses and organisations to send SMS communications to mobile users throughout South Africa.

VIEW BULK SMS PROVIDER →

Bulk SMS Pricing

SMS South Africa offers flexible Bulk SMS pricing for businesses and organisations of different sizes. Our Pay-As-You-Go option means you can purchase SMS credits when you need them, without a monthly subscription or long-term contract.For organisations sending very high volumes of SMS, Enterprise pricing is also available. Pricing may vary according to SMS volume, messaging requirements and the type of service required.

For organisations sending very high volumes of SMS, Enterprise pricing is also available. Pricing may vary according to SMS volume, messaging requirements and the type of service required.

VIEW BULK SMS PRICING →

BULK SMS , POPIA & COMPLIANCE

Bulk SMS should always be used responsibly and in accordance with applicable South African laws and regulations. When sending marketing or promotional SMS messages, businesses should ensure they have the appropriate consent or other lawful basis for communicating with recipients and provide appropriate mechanisms for recipients to object to further marketing communications.

SMS South Africa provides tools and features that support responsible SMS communication, but the organisation sending the messages remains responsible for ensuring that its campaigns comply with applicable laws and regulations.

READ OUR SMS REGULATIONS GUIDE →

SENDING BULK SMS FAQ's

1. What is bulk SMS?

Bulk SMS is the process of sending the same or personalised SMS message to a large number of recipients at the same time. Businesses and organisations commonly use bulk SMS for marketing, customer notifications, reminders, alerts and other time-sensitive communications.

2. How do I send bulk SMS online?

You can send bulk SMS online using the SMS South Africa web-based platform. Create an account, upload your contacts, create your message, select your recipients and send the campaign immediately or schedule it for a later date.

3. Can I send bulk SMS from my computer?

Yes. SMS South Africa is a web-based platform, so you can create and send bulk SMS campaigns from a computer using a standard web browser. There is no SMS software that needs to be installed on your computer.

4. Can I send bulk SMS from Excel or CSV?

Yes. You can upload your recipient list from an Excel or CSV file. Once your contacts have been uploaded, you can select the recipients, create your message and send or schedule your bulk SMS campaign.

5. How many SMS messages can I send at once?

You can send bulk SMS campaigns to large numbers of recipients from a single campaign. The number of messages you can send depends on your available SMS credits and the size of your recipient list.

6. Can I personalise bulk SMS messages?

Yes. Bulk SMS messages can be personalised using information from your contact list. This allows you to include details such as a recipient's name, appointment information, account number or other relevant information in each message.

7. Can I schedule bulk SMS campaigns?

Yes. You can schedule a bulk SMS campaign to be sent at a future date and time. This is useful when you want to prepare campaigns in advance, such as appointment reminders, event notifications or scheduled marketing messages.

8. Can I track whether my SMS messages were delivered?

Yes. SMS South Africa provides delivery reporting so you can review campaign activity and see information such as sent, delivered and failed or undelivered messages. Reports can also be exported and downloaded to Excel.

9. Do I need to install bulk SMS software?

No. SMS South Africa is an online, web-based bulk SMS platform, so there is no software installation required. You can manage your SMS campaigns through your web browser.

10. How much does bulk SMS cost in South Africa?

Bulk SMS pricing depends on the number of SMS credits purchased. SMS South Africa uses a pay-as-you-go pricing model, with lower per-SMS rates available at higher volumes. See our Bulk SMS Pricing page for current rates.

11. Which South African mobile networks can I send SMS to?

SMS South Africa supports SMS delivery to South Africa's major mobile networks, including Vodacom, MTN, Telkom and Cell C. You can send to recipients across these networks from a single SMS platform.

12. Is bulk SMS legal in South Africa?

Bulk SMS is legal in South Africa when it is used in accordance with applicable laws and regulations. Businesses sending marketing or promotional SMS messages need to consider requirements relating to consent, direct marketing and recipients' ability to object to further communications.

13. Do I need permission to send marketing SMS?

Marketing SMS should only be sent where the organisation has an appropriate lawful basis to communicate with the recipient. Businesses must also provide an appropriate mechanism for recipients to object to further marketing communications and should comply with applicable POPIA and direct-marketing requirements.

14. How do SMS opt-outs work?

Marketing messages should provide recipients with an appropriate way to stop receiving further marketing communications. Businesses are responsible for managing opt-out requests and ensuring that recipients who have objected are not subsequently sent prohibited marketing communications.

15. Can I send OTP and verification SMS?

Yes. SMS can be used to send one-time passwords (OTPs) and verification codes for purposes such as confirming a mobile number, verifying an account or authenticating a login or transaction.

16. Can I send transactional SMS?

Yes. SMS can be used for non-marketing communications such as account notifications, appointment reminders, payment notifications, delivery updates, verification codes and service alerts. The requirements applicable to a message depend on its purpose and content.

17. Can I integrate SMS with my software?

Yes. SMS South Africa provides an SMS API that allows businesses and developers to integrate SMS messaging into websites, applications and other software systems. This can be used to automate messages such as notifications, alerts and verification codes.

18. Can I use bulk SMS for customer notifications and reminders?

Yes. Bulk SMS can be used for a wide range of customer communications, including appointment reminders, payment reminders, delivery notifications, service updates, event information and other important notifications.

19. Can I use bulk SMS for marketing?

Yes. Bulk SMS can be used to promote products, services, special offers, events and other marketing campaigns. Marketing messages should be sent responsibly and in accordance with applicable South African direct-marketing and privacy requirements.

20. Who can use bulk SMS?

Bulk SMS can be used by businesses and organisations of all sizes, including retailers, schools, medical practices, financial businesses, professional services, churches, community organisations, event organisers and membership organisations.

START SENDING BULK SMS TODAY

Create your SMS South Africa account for free, receive trial SMS credits and start sending bulk SMS online. No software installation, monthly subscription or long-term contract is required.

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