SMS Short Codes
5 Digit Number SMS Short Code
SHORT CODES
We provide dedicated and shared short codes for your inbound campaigns. A shared short code includes a keyword of your choice. A dedicated short code includes unlimited keywords.
SHORT NUMBERS
We provide dedicated and shared short codes for your inbound campaigns. A shared short code includes a keyword of your choice. A dedicated short code includes unlimited keywords.

SHORT CODES [SOUTH AFRICA]

A short code is a memorable 5-digit SMS number on the South African networks such as "45776" to which SMS'es can be sent. Short codes are primarily used by businesses and brands for lead generation and database building. A secondary use is it offers users the option to text message your business 24/7 via SMS.

Example: SMS the word "CRAWFIN" to “45776” to enter our school competition. 45776 is the short code, and CRAWFIN is the keyword.

Dedicated Short Codes

A dedicated short code is assigned exclusively to one business. Most established brands opt for a dedicated short code as it gives the business unlimited keywords for different campaigns, plus subscribers are able to reply back via SMS without having to add a keyword in the SMS reply text.

Keywords

A shared short code & keyword is preferred by the majority of small businesses in South Africa due to it's simple setup and low monthly cost. A business is assigned a keyword of their choice, linked to a short code. It is the keyword in the reply SMS that re-direct the traffic to your account.

SHORT CODES AND THEIR USES

Lead generation;

Customer database growth;

Feedback from customers;

Sms contest, polling & voting services;

Lucky winner draws;

Product inquiries and

Text voting.

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HOW TO GET A SHORT CODE & KEYWORD

SMS South Africa is a short code service provider. Follow these 3 easy steps to register for your own short code & keyword:

1. register for an account

Register for an account using one of the signup buttons.

2. keyword application

Login to your account, and select "Keyword Application". Follow the instructions.

3. keyword deliver & test

An invoice will be issued to your email. Once we have received payment, your short code and keyword will be activated

FREQUENT QUESTIONS

Below we answer the most common questions we have received regarding our short code SMS service:

There are 2 types of Short Codes:

1. Dedicated
2. Shared/Keyword

With a Dedicated Short Code you will be able to split the Short Code by clicking “Add keyword” on the respective dedicated Short Code (identified in bold).

This enables you to have multiple competitions running on the same Short Code, each with their own response, and forwarding capabilities.

You can also delete the keywords created by selecting the “Delete” next to the respective shared Short Code.

To view the incoming messages from your Short Codes/keywords combination simply click “Short Code – Incoming” from the menu.

Forward Email – Forward the incoming message to an email address(s).

Forward Mobile – Forward the incoming message to a mobile number.

Response – Send an automated response eg: Thank you for entering the competition.

Post URL – The shortcode can be posted to a URL of your choice.

5 Digit SMS Numbers are also known as Short Codes in ZA e.g. 45 776;

Short Codes can be ‘owned’ / ‘rented’ from SMSsouthafrica as “Shared” or “Dedicated”;

Short Codes can be used for building your contacts database, promotions, enquiries, surveys, mobile coupons and more;

They allow customers and prospects to contact your business instantly and “Keywords” allow easy information-on-demand services within your advertising.

“Dedicated” means the 5-Digit SMS Number is for your exclusive use, and is not shared with other users;

Unlimited keywords can be associate with a dedicated short code;

Every message sent to a dedicated short code will go to your account;

Ideal for medium to “heavy duty” users.

“Shared” means that many people share a 5-Digit SMS Number;

Everyone has a unique “keyword” linked with the shared short code;

Respondents SMS your keyword and a message to the short code number;

The keyword sent in the SMS identifies the enquiry as being for you;

Any texts sent to the short code with your keyword will be forwarded on to you;

Ideal for light duty users.

Shared Short Code:
A short code shared between businesses because the cost of setting up and maintaining a short code can be expensive.

Dedicated Short Code:
A short code associated solely with one business and used only for that business’s purposes.

Notes:
* Our short code SMS service is fully autonomous once your account setup has been completed.
* We do not offer premium rated short numbers with revenue share.
* Short codes can only receive SMS'es sent from South African networks such as Vodacom, MTN, Telkom, etc.

PRINT MEDIA

Looking for examples on how short codes can be presented in print media?
Download our Dropbox collection here:

Our cost effective short code prices can be found on this page:

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